Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users who are at least 18 years old or accessing with parental/guardian supervision. By using vizotrendeyewear.com, you confirm you meet these requirements.

1.2 Intellectual Property Rights

All content on this website, including designs, text, graphics, logos, and product images, is the exclusive property of VizoTrend Eyewear and protected by international copyright laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in all product descriptions, images, and specifications. However, slight variations may occur due to screen settings and handmade nature of some accessories. Colors may appear differently depending on your monitor.

2.2 Product Availability

All products are subject to availability. We reserve the right to discontinue any product without notice. If an item becomes unavailable after ordering, we will notify you promptly.

2.3 Non-Returnable Items

For hygiene and quality reasons, the following items cannot be returned:

• Ear Grips
• Stylish Clips
• Chain accessories
• Items marked “Final Sale”
• Custom prescription lenses (unless fulfillment error)

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase. We process orders within 1-2 business days (excluding weekends/holidays). Order confirmation does not guarantee availability; we reserve the right to cancel orders for any reason.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store credit card information on our servers.

3.3 Pricing and Taxes

Prices are in USD and exclude applicable taxes, duties, or customs fees for international orders. Customers are responsible for all import charges.

4. Shipping and Delivery

4.1 Shipping Options

We offer two shipping methods:

• Standard Shipping ($12.95): Via DHL/FedEx, 10-15 business days after shipment
• Free Shipping: For orders $50+ via EMS, 15-25 business days after shipment

4.2 Delivery Areas

We ship worldwide except certain Asian and remote regions. Some areas may have restricted delivery options.

4.3 Delivery Issues

Please inspect packages upon delivery. Report damaged items within 48 hours with photos to [email protected].

5. Returns and Exchanges

5.1 Return Policy

We accept returns within 15 days of delivery. Items must be:

• Unworn and undamaged
• In original packaging with all protective films
• Accompanied by original packing slip

5.2 Return Process

Email [email protected] within 15 days with:

• Order number
• Items to return
• Reason for return

Refunds are issued to original payment method within 3-5 business days after we receive returns.

5.3 Exchanges

Follow the return process and specify desired exchange item. Price differences will be adjusted accordingly.

5.4 International Returns

International customers are responsible for return shipping costs. Mark packages as “Returned Goods” to avoid customs fees.

6. Customer Responsibilities

6.1 Accurate Information

Customers must provide accurate shipping and payment information. We are not responsible for delays caused by incorrect addresses.

6.2 Customs Compliance

International customers are responsible for understanding and complying with local import regulations.

6.3 Account Security

If you create an account, you are responsible for maintaining confidentiality of your login credentials.

7. Limitation of Liability

VizoTrend Eyewear shall not be liable for:

• Indirect, incidental, or consequential damages
• Delays caused by shipping carriers, customs, or unforeseen circumstances
• Product misuse or unauthorized modifications
• Minor variations in product appearance from website images

Our total liability for any claim related to your purchase shall not exceed the purchase price of the product.

8. Privacy and Data Protection

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use after changes constitutes acceptance of the new Terms.

10. Governing Law

These Terms shall be governed by the laws of Colorado, USA. Any disputes shall be resolved in the courts of Arvada, Colorado.

11. Contact Information

For questions about these Terms, please contact:

VizoTrend Eyewear
8506 West 54th Avenue
Arvada, CO 80002 USA
Email: [email protected]